Privacy Policy

Privacy Policy

At Innovare Telecom, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you use our services, website, and other platforms.

1. Information We Collect

1.1 Personal Information: We may collect information such as your name, address, phone number, email, and payment details when you sign up for our services or contact us.

1.2 Usage Data: We collect data about how you interact with our services, including browsing activity, device information, and preferences.

1.3 Credit Information: We may collect and retain credit information, including payment history and account standing, to facilitate service agreements and billing.

1.4 Third-Party Information: Information provided by third-party vendors, affiliates, or business partners to deliver services.

2. How We Use Your Information

2.1 Providing Services: To deliver, maintain, and improve the services you subscribe to.

2.2 Billing and Payments: To process payments, issue invoices, and address billing inquiries.

2.3 Communication: To send important updates, service notifications, and promotional offers related to Innovare Telecom services.

2.4 Security and Compliance: To monitor and enhance the security of your account and comply with applicable laws and regulations.

2.5 Credit Information Sharing: Innovare Telecom may share credit history or payment information with vendors, financial institutions, or credit reporting agencies upon request, as necessary to support account management and service delivery.

3. Sharing Your Information

3.1 With Affiliates: Your information may be shared with our subsidiaries and affiliated companies to provide seamless service experiences.

3.2 Third-Party Vendors: We may share data with trusted third-party vendors to facilitate services such as billing, equipment delivery, or technical support.

3.3 Credit Reporting: Innovare Telecom may share credit-related information with financial institutions or vendors to validate creditworthiness or payment history.

3.4 Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Innovare Telecom or its users.

4. Security of Your Data

Innovare Telecom uses robust technical, administrative, and physical safeguards to protect your data. While we strive to ensure your information remains secure, no method of transmission or storage is completely risk-free.

5. Cookies and Tracking Technologies

Innovare Telecom’s website may use cookies and similar technologies to improve functionality and user experience. You can choose to manage or disable cookies through your browser settings; however, this may affect certain features of our services.

6. Third-Party Links

Our website or services may contain links to third-party websites. Innovare Telecom is not responsible for the privacy practices or content of these external sites.

7. Your Rights

7.1 Access: You have the right to request access to the personal information we hold about you.

7.2 Correction: You can request corrections to inaccurate or outdated information.

7.3 Opt-Out: You may opt out of receiving promotional communications by contacting us directly.

7.4 Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.

8. Changes to the Privacy Policy

Innovare Telecom reserves the right to update or modify this Privacy Policy. Updates will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

Contact Information

For privacy-related questions or concerns, you can contact us at:

Innovare Telecom

1-888-688-8440

14-340 Henry St, Brantford, ON N3S 7V9

admin@innovare.ca